Withings is once again in turmoil. Last December, the company’s CEO had to apologize in an open letter to his customers for the poor technical quality of his sleep sensor, the Withings Aura. Cédric Hutchings blamed this failure on the too hasty marketing of his product. Obviously, he would not have learned the lesson since his last activity sensor, the Pop Activity, which was formalized in early January (and marketed the day after in the United States) attracts the wrath of many users .
In this case, it would be the quality of the screen that would be in question since the glass of several copies has cracked, even completely broken. Faced with sufficiently explicit photos on Twitter, Withings has undertaken to exchange the smart health connected bracelet, and in this way extremely quickly. This problem is not about to happen with its more upscale big sister, the Withings Activity (€390, against ), since the screen is made of synthetic sapphire. The Pop Activity has a classic mineral glass lined with a domed shape, which would obviously be the source of the problem.
In short, if the whole world was impatiently awaiting the Pop Activity, it would seem that Withings has once again omitted quality to the detriment of its rapid marketing. A new failure that could be detrimental to the specialist in French smart health connected objects.
And the Tweetos are having a field day…
Our colleagues from iGen.com have also identified a few Tweets on this subject…
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